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Quick guide: Purchasing, Sending and Redeeming Gift Cards

Quick answers for everything you need to know about purchasing, sending, and redeeming Dwell gift cards.

Written by Jen Quirk

My gift card link is broken, but I already have a Dwell subscription. Have I lost my gift?

No, your gift is safe! This happens because you have an active Dwell subscription. We'll help you apply the gift card to your account.

What to do: Email [email protected] and our team will sort this out for you.

I typed the wrong email address, or the recipient hasn't received their gift. What do I do?

Don't worry, your gift and your money are not lost. Here's how to track it down:

  1. Ask the recipient to check their spam or junk folder. The email comes from [email protected] with the sender name "Dwell Bible".

  2. If the email still can't be found, or if you entered the wrong address, email [email protected]. We can look up the code and resend it to the correct address.

When do gift cards expire?

Gift cards expire based on the activation date, not the purchase date.

Example: If you buy a gift card on December 20th and the recipient activates it on January 1st, it won't expire until January 1st of the following year.

How do I redeem a gift card with a code?

Visit dwellapp.io/redeem, enter your code, and sign in with your Dwell account information.

I purchased gift cards but can't find them. Where do I look?

You can find your purchased gifts in two places:

In the Dwell app (Apple users only)

  1. Sign in with the account you used when purchasing the gifts.

  2. Tap the settings gear icon in the top left corner.

  3. Tap Dwell Gifting.

  4. Tap Manage Gift Card Purchases.

  5. Under Unsent Gifts, choose to email or print your gift.

On the Dwell website (all users)

  1. Sign in at dwellapp.io/account/gifts.

  2. Click My Account in the top left corner.

  3. Click Send Gifts (the second option in the menu).

  4. Under Unsent Gifts, choose to email or print your gift.

Can I purchase a gift card for personal use?

Yes! You're welcome to purchase a gift card for yourself.

Note: If you currently have an active Dwell subscription, you won't be able to activate the gift card until your existing subscription has been cancelled and fully expired.

Still need help?

Email us anytime at [email protected], we're happy to help.

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